1.Introduction

We take your privacy seriously and are committed to safeguarding your personal information at Solon Global (which term includes all subsidiaries of Solon Global) referred as “Company”, “we” or “us”, “Solon Global” or “Solon”. We value you as our client, respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.

If you have any questions or concerns about this privacy policy or your personal information, please contact us using the details provided in the Section – “How do you contact us?” at the end of this Privacy Policy.

2. What are the sources of your personal data?

The sources of your personal data collected (collectively referred to as “Platforms” in this policy) may include without limitation the following:

Solon Global websites: These are websites we created for you that are operated by us, they include websites operated by Solon under our own domains and web addresses (URLs) and our own micro-sites that are part of a third-party social media networks such as Facebook, Twitter, or Instagram.

Emails, text messaging services, phone calls, and other electronic messages (e.g. sent in messengers (WhatsApp, etc.)): These are the electronic text-based interaction between you and Solon.

nbsp; Online/Offline registration forms: These include printed/digital registrations, surveys, or questionnaires Solon may collect via registration forms, events, and various promotions when you participate in one of our events or visit our promotional stands during conferences, fairs, etc.

What information do we collect about you and how do we use your personal information?

The type of personal information we collect on or through our platforms, why we collect and how we use the personal information are explained in the following:

3.1 To respond to any queries or expression of interest made by you:

We would use your personal data to help us respond to your queries or expression of interest and to ensure we help you find the right service/solution that suits your needs. We may receive your personal data through one of the following channels:

When you send us an enquiry, via our website/social media page/call/WhatsApp or other messenger, regarding one of our services/solutions; When you participate in one of our events or visit our stands during conferences, etc., to enquire about our services/solutions; When you may have expressed interest about our services/solutions through our third-party representatives; When you visit our offices or contact our staff/employees regarding any of our services/solutions.

We collect the following personal information: name, email address, position, title, employer name, phone number, nationality and details of your enquiry pursuant to our legitimate business interests. In certain cases, your enquiry may relate to a specific service request, for example: raising an enquiry regarding a specific service/solution. For such requests, we need to use your personal information to help us respond to your request and to fulfill our contractual obligations under the requested service/solution. Additionally, when you call us, we may maintain a record of the communications, including call recordings, in pursuit of our legitimate business interest to monitor and improve the quality of our customer support.

3.2 To enter into or to conclude agreements/contracts:

Once you have decided to move forward and avail our services/solutions, we collect personal data such as name, email address, position, title, employer name, phone number, nationality, passport, visa details, address, national ID, contact to conclude the contractual arrangements to finalize the provision of services/solutions and to facilitate payment arrangements. Additionally, to provide services/solutions, we are required to carry out security clearance/kyc/due diligence procedures of our customer in compliance to local laws and pursuant to our legitimate business interest to combat any fraudulent or prohibited transactions.

3.3 To request your feedback, and to respond to complaints:

Your satisfaction is our utmost priority and we proactively take necessary steps to ensure you are well satisfied with our services/solutions. To help us respond to your feedback or complaints, we collect the following personal information: name, email address, position, title, employer name, phone number, nationality, passport, visa details, address, national ID, contact, transaction details (such as service/solution you received) and your feedback/complaints. We collect and use your personal information in pursuit of our legitimate business interests to address your concerns and to take necessary steps towards continual improvement.

3.4 To personalize and provide you with information about Solon’s services/solutions:

We may combine the information we receive and collect about you to better understand your interests and preferences so that we can provide you with an experience that is tailored to those interests and preferences. For example, we may do this by notifying you of any events conducted by Solon, or sending you personalized offers, discounts or promotions by email (where you have agreed to receive our emails), or advertising content that is relevant to your interests. It is in our legitimate business interests to send you information about Solon’s services/solutions.

3.5 To facilitate email campaigns carried out by our sales and marketing team:

As part of our email campaigns, we may track whenever you receive, open, click a link, or download any attachments from an e-mail you receive from Solon. We may carry out automated profiling of such information to evaluate your interest in our services/solutions offerings. This processing will enable us to identify and target potential customers or business partners, tailor our marketing and provide you with relevant and timely content based on your interests, in pursuit of our legitimate business interests.

3.6 To facilitate Advertisements:

Solon may use the personal information you provide us for commercial purposes to help us tailor advertisements for you. We may partner with third parties to help us display relevant advertising and to manage our advertising across multiple channels including social media platforms. Our third-party partners may use cookies and non cookie-based technologies to help us show you advertising based upon your browsing activities and interests.

3.7 To establish a working relationship with our Clients and Business Partners:

We collect/receive personal information about you through one of the following channels:

When you send us an enquiry for services/solutions or if you were previously engaged under a relevant agreement with us; When you participate in any of our events (including webinars) organized or hosted by Solon; When our employees or representatives visit events organized by external organizations (including the company you represent); We may collect data from our employees or representatives who share a professional/personal relationship with you; or We may collect from publicly available information that you have shared on professional networking platforms (e.g.: LinkedIn).

We collect the following personal information: name, email address, position, title, employer name, phone number, nationality, passport, visa details, address, national ID. We use this information for the purposes listed below, in pursuit of our legitimate business interests to share information relating to Solon services/solutions; to invite you to future events that may be of interest to you and/ or the company you represent; and to establish a working relationship with the company you represent.

3.8 To enter into, renew or fulfill contracts with you and Business Partners:

We collect and use personal information such as name, email address, position, title, employer name, phone number, nationality, passport, visa details, address, national ID to facilitate the performance of the contract between Solon and the Company you represent. We may also collect personal information (such as Name, contact details, passport/ government ID, etc.,) of the employees of your Company that would be coming to our premises to facilitate security pass clearance pursuant to our legitimate business interest and to fulfill our contractual obligations.

3.9 To enter into a Commercial or Investment relationship:

We collect and use personal information when you enter into a commercial or investment relationship (as a shareholder or buyer of some of our services/solutions) with Solon or any of its subsidiaries. It is in accordance with Contractual obligations to collect the following Data either directly from you, or from the company for which you work or represent: name, email address, position, title, employer name, phone number, nationality, passport, visa details, address, national ID Name, postal address, email address, date and place of birth, percentage of capital and voting rights held, other data but strictly linked to the investment.

3.10 To comply with legal requirements and exercise or defend legal claims:

We may need to process and retain your personal information to comply with legal requirements to which we are subject (for example in relation to certain licensing). It is in our legitimate interests to process personal information for the purposes of exercising and defending legal claims. Processing personal information may also be necessary to ensure compliance with the relevant legal and regulatory obligations.

3.11 To process your payments and protect against fraudulent transactions:

We may need to process your personal information to keep your payments safe and secure and protect against fraudulent transactions. It is in our legitimate interests to process personal information to keep your payments secure and to prevent fraud. We may also require your personal information to send payment reminders and legal intimations in case of overdue payments. Processing personal information in this way may also be necessary to ensure compliance with the relevant legal and regulatory obligations.

3.12 To comply with any opt-out or do not disturb requests we receive from you:

We understand that you may prefer for us not to contact you with any offers, promotions or details of our solutions and services. In the event you opt-out, we may be required to maintain information such as name, email ID/contact number and the subscription(s) that you have opted out of to ensure compliance with your requests. Also, in the future, if you wish to hear from us, you may at any time, contact us to opt-in and we would be happy to keep you posted about our latest offers, promotions and/or details of our products and services.

3.13 To comply with health and safety obligations:

We may be required to process your medical information or any other health related information in the event of an accident or injury at our premises. It is our legitimate interest for the management of accidents and injuries occurring in our premises. This information would also be required for the improvement of the accident prevention system (including fire protection and prevention against foreseeable natural and technological risks). It could also possibly be required for legal purposes or to prepare for and defend against legal claims.

3.14 Other information we collect:

There is other information we may collect that does not directly reveal your specific identity or does not directly relate to you as an individual. We may automatically collect the following information pursuant to our legitimate business interests when you visit our website or utilize our services/solutions:

Your equipment, browsing actions and patterns, collected automatically as you navigate through our websites.

Usage details, time of requests, browser types, operating system, IP addresses and information collected through cookies, web beacons and other tracking technologies.

Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website.

The information we may collect automatically is statistical data. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our website according to your individual interests.

Speed up your searches and recognize you when you return to our Website.

The technologies we may use for this automatic data collection might include:

Cookies: A cookie is a small piece of data, which includes an identifier made of letters and numbers that is sent by a web browser and stored on your computer. Cookies are used as a reliable mechanism to remember information about you, so your interaction with our website is seamlessly simple. Cookies typically do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from some cookies.

Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Web Beacons: Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Solon, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We might use these cookies for the following purposes:

To identify you when you visit our platforms and to help you navigate through our platforms;

To help determine if you are logged into our platforms:

To store information about your preferences and to personalize our platforms for you;

To secure and protect your user account and our platforms; and

3.15 Information we receive from others:

We work closely with third parties and might receive information about you from them as well. We ask these individuals to confirm that you are happy to hear from us.

4. How to opt out?

Contact us: You may contact us using the details provided in the section – ‘How do you contact us?’.

5. Who might we share this information with?

We may disclose personal information that we collect, or you provide as described in this privacy policy:

We may share your personal information with any member of the Solon (Solon Group), including subsidiaries, affiliates and holding companies, in order to enable you to request our services, to process your payments, understand your preferences, conclude a sale, facilitate any requests, send you information about solutions and services that may be of interest to you and conduct other activities described in this privacy policy. Such group companies (Solon Group) are located outside the European Economic Area (“EEA“).

We may use carefully selected third parties to perform services on our behalf or to assist us with the provision of services/solutions to you. For example, we may engage third party agents, distribution partners cloud service providers, IT service providers and other third parties to support and facilitate services sales, brand promotions, marketing, advertising, communications, to personalize and optimize our service, to analyze and enhance data (including data about users’ interactions with our services), and to provide legal, accounting, insurance, marketing, audit and other professional services. While providing such services, these third parties may have access to your personal information.

We may share your personal information with select business partners in sectors including banking, consulting, insurance and other industries in pursuit of our legitimate business interests.

Where required or permitted by law, personal information may be provided to others, such as regulators and law enforcement agencies.

We may share to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all the Solon’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Solon about our Website users/Clients is among the assets transferred.

We may share with government or regulatory authorities upon request to comply with any court order, law or legal process.

We may share with other companies and organizations for the purposes of fraud protection and credit risk reduction if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Solon, our Customers or others.

The personal information that we collect from you may be transferred to, and stored at, a destination outside the EEA (for example, in Dubai). It may also be processed by staff operating outside the EEA who work for us or for one of our third-party vendors. We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the personal information. We carry out such transfers to facilitate the performance of our contract and in pursuit of our legitimate business interests of helping us serve you better. We have implemented adequate safeguards to protect and secure the information involved in such transfers. When and if we transfer personal information outside of EU, we either transfer personal information to countries that provide an adequate level of protection (as determined by the European Commission) or we have appropriate safeguards in place. Appropriate safeguards to cover these transfers are in the form of standard contractual/data protection clauses adopted by the European Commission.

7. How secure is your information?

Your personal data security is an important concern to us. We provide the utmost care in secure transmission of your personal information from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your information (e.g. firewalls, etc.) and to make sure that your personal information is secure with us.

Measures we take include:

• Placing confidentiality requirements on our staff and service providers;

• Restriction of access to your personal information to employees and third parties strictly on a need to know basis, such as to respond to your enquiry or request;

• Destroying or anonymizing personal information if it is no longer needed for the purposes for which it was collected; and

• Using secure communication channels for transmitting personal data. The safety and security of your information and data also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website (if applicable), you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

8. What are your rights?

If you are subject to laws that provide you with such rights, you may have certain rights in relation to your personal information given below.

If you wish to access any of these rights, we may ask you for additional information to confirm your identity and for security purposes, before disclosing personal information to you. We reserve the right to charge a fee where permitted by law; for example, if your request is manifestly unfounded or excessive.

If you would like to access the below rights, you may send us an email at office@solonglobal.com. We shall aim to comply with all requests within reasonable time in-line with applicable laws. We may not always be able to fully address your request, for example,

• if it would impact the confidentiality we owe to others, or

• if we are legally entitled to deal with the request in a different way; or

• if your request involves deletion of information that is required to comply with the legal requirements. We will make every reasonable effort to honor your request in-line with applicable laws. In the event we require additional time due to the complexity of the request, we shall promptly inform you of the same.

The right to access

You have the right to obtain confirmation as to whether we process personal data about you, receive a copy of your personal data held by us, and obtain certain other information about how and why we process your personal data (like the information provided in this privacy statement).

The right to rectification

You have the right to request for your personal data to be amended or rectified where it is inaccurate (for example, if you change your name or address) and to have incomplete personal data completed.

The right to restrict processing of personal data

You have the right to restrict our processing of your personal data in the following cases:

Temporarily for a period when you have contested for the accuracy of the personal data;

Temporarily for a period when you have objected for the legitimate interest identified by us,

Your personal data have been unlawfully processed and you request the restriction of processing instead of deletion;

The personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data are required by you to establish, exercise or defend legal claims;

We can continue to use your personal information following a request for restriction, where:

we have your consent; or

to establish, exercise or defend legal claims; or

to protect the rights of another natural or legal person.

The right to erasure (also known as ‘the right to be forgotten’)

You have the right to obtain deletion of your personal data in the following cases:

The personal data are no longer necessary in relation to the purposes for which they were collected and processed;

Our lawful basis for processing is consent, you withdraw consent and we have no other lawful basis for the processing;

Our lawful basis for processing is that the processing is necessary for a legitimate interest pursued by us, you object to our processing and we do not have overriding legitimate grounds;

You object to our processing for direct marketing purposes;

Your personal data have been unlawfully processed; and

Your personal data must be erased to comply with a legal obligation under EEA to which we are subject.

We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:

For compliance with a legal obligation; or

For the establishment, exercise or defence of legal claims.

The right to object to the processing of personal data

You have the right to object to our processing of your personal data in the following cases:

Our lawful basis for processing is that the processing is necessary for a legitimate interest pursued by us and our processing for direct marketing purposes.

The right to data portability

You have the right to receive your personal data provided to us and have the right to send the data to another organization (or ask us to do so if technically feasible) where our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you and the processing is carried out by automated means.

The right to withdraw consent at any time (where processing is based on consent).

Where we process personal data based on consent, individuals have a right to withdraw consent at any time.

The right to lodge a complaint with a supervisory authority

If you are not content with how we manage your personal information, you can lodge a complaint with a supervisory authority in your country of residence, place of work or the country in which an alleged infringement of data protection law has occurred within the EEA. We sincerely hope that you will never need to, but if you do want to complain about our use of personal data, you can contact us in one of the ways mentioned in Section – ‘How do you contact us?’. We will look into and respond to any complaints we receive.

9. Updates on Policy

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

10. How do you contact us?

In case of any queries related to this policy, you can contact using the following email: office@solonglobal.com .

By entering this site, you agree that you have reviewed and agreed to the terms and conditions contained herein, including any legal or regulatory restrictions, and have consented to the collection, use and disclosure of your personal data as set out in the Privacy section referred to below.

By confirming below, you also acknowledge that you:
(i) have read this important information;
(ii) agree that your access to this website is subject to the disclaimers, risk warnings, and other information set out herein; and

The information contained on this website (this “Website”) (including without limitation the information, functions and documents posted herein (together, the “Contents”) is made available for informational purposes only.

No Offer

The Contents have been prepared without regard to the investment objectives, financial situation, or means of any person or entity, and the Website is not soliciting any action based upon them.

Access

This Website has not been, and will not be submitted to become, approved/verified by, or registered with, any relevant government authorities under the local laws. This Website is not intended for and should not be accessed by persons located or resident in any jurisdiction where (by reason of that person's nationality, domicile, residence or otherwise) the publication or availability of this Website is prohibited or contrary to local law or regulation or would subject Solon Global to any registration or licensing requirements in such jurisdiction.

It is your responsibility to be aware of, to obtain all relevant regulatory approvals, licenses, verifications and/or registrations under, and to observe all applicable laws and regulations of any relevant jurisdiction in connection with your access. If you are unsure about the meaning of any of the information provided, please consult your legal or other professional adviser.

No Warranty

The Contents are published in good faith but no advice, representation or warranty, express or implied, is made by Solon Global or by any person as to its adequacy, accuracy, completeness, reasonableness or that it is fit for your particular purpose, and it should not be relied on as such. The Contents do not purport to be complete and are subject to change. You acknowledge that certain information contained in this Website supplied by third parties may be incorrect or incomplete, and such information is provided on an "AS IS" basis. We reserve the right to change, modify, add, or delete, any content and the terms of use of this Website without notice. Users are advised to periodically review the contents of this Website to be familiar with any modifications. The Website has not made, and expressly disclaims, any representations with respect to any forward-looking statements. By their nature, forward-looking statements are subject to numerous assumptions, risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future.

No information on this Website constitutes business, financial, investment, managerial, trading, tax, legal, regulatory, accounting or any other advice. If you are unsure about the meaning of any information provided, please consult your legal or other professional adviser.

No Liability

Solon Global shall have no liability for any loss or damage arising in connection with this Website or out of the use, inability to use or reliance on the Contents by any person, including without limitation, any loss of profit or any other damage, direct or consequential, regardless of whether they arise from contractual or tort (including negligence) or whether Solon Global has foreseen such possibility, except where such exclusion or limitation contravenes the applicable law.

You may leave this Website when you access certain links on this Website. Solon Global has not examined any of these websites and does not assume any responsibility for the contents of such websites nor the services, products or items offered through such websites. Therefore, we make no representations about, do not endorse, and are not responsible or liable for any damages relating to the third party, their products or services, their websites, their privacy policies or practices, or the content/contents of the third party websites.

Intellectual Property Rights

Copyright, trademark and other forms of proprietary rights protect the Contents of this Website. All Contents are owned or controlled by Solon Global or the party credited as the provider of the Content. Except as expressly provided herein, nothing in this Website should be considered as granting any license or right under any copyright, patent or trademark or other intellectual property rights of Solon Global or any third party.

This Website is for your personal use. As a user, you must not sell, copy, publish, distribute, transfer, modify, display, reproduce, and/or create any derivative works from the information or software on this Website. You must not redeliver any of the pages, text, images, or content of this Website using "framing" or similar technology. Systematic retrieval of content from this Website to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) or creating links to this Website is strictly prohibited. You acknowledge that you have no right to use the content of this Website in any other manner.

Additional Information

Business (including operational, strategic, and investment activities) and marketing activities involve risks. Past performance or efficiency is not a guide to future performance or efficiency. The value of business falls as well as rises and is not guaranteed.

Privacy

Your name, email address and other personal details will be processed in accordance with Solon Global's Privacy Policy which you may read by accessing our website at https://solonglobal.com . Please note that you are required to read and accept the terms and conditions of our Privacy Policy before you are able to access our website.

Once you have confirmed that you agree to the legal information herein, other relevant documents, and the Privacy Policy – by indicating your consent – we will place a cookie on your computer to recognise you and prevent this page from reappearing should you access this site, or other Solon Global site, on future occasions.

Cookies Policy

A cookie is a small piece of data, which includes an identifier made of letters and numbers that is stored on your computer (device) and/or in your browser.

We may use the following types of cookies:
- Strictly necessary cookies
These are essential for you to browse our website and use its core/main features.
- Functional and Performance cookies
These help us understand how you use our site so we can improve its functionality.
- Targeting (Advertising, Marketing cookies)

These are typically provided by third parties to help deliver relevant content for you. Information about website usage and visits may be shared with other organisations such as advertisers.

How to block all cookies

If you want to block all cookies, you may be able to do this through the settings in your browser for each corresponding browser you use and each corresponding device you use. If you block all cookies you may find that certain features on our website will not function properly and we may not be able to respond to your request or provide you the best service.

Non-cookie tracking technologies

We may also use web beacons (including conversion pixels) or other technologies for similar purposes as indicated above and we may include these on our site(s), in marketing e-mail messages or newsletters, affiliated websites – including client platforms and products - to determine whether messages have been opened and links clicked on.

Changes to this Cookies Policy

We may modify or amend this Cookies Policy from time to time and you are advised to visit our website regularly to check for any amendments. Your continued use of our site after introduction of changes to this Cookies Policy is deemed to be an acceptance of such changes, so please check the Cookies Policy periodically for updates and amendments.

Current situation

At the moment our site does not use any cookies or other tracking technologies including those that are required for statistical and analytical purposes. The only exception is one cookie that informs us of your consent to and acknowledgment of the information, documents (Privacy Policy, the Disclaimers, and the Cookies Policy), terms and conditions indicated on the entry page. Such cookie will also prevent the entry page from reappearing should you access the site in future. In case of any changes to this approach, our Cookies Policy will be updated accordingly.

Vulnerability disclosure

We take the security of our systems and platforms seriously. Keeping us informed about any issues and vulnerabilities helps us ensure the privacy and security of our clients. If you believe that you have found vulnerability in our system or platform, please get in touch with us as soon as possible. Prudent actions will ensure that the issue or vulnerability is addressed and properly handled.

When getting in touch with us and notifying us about the issue or vulnerability, please, do not forget to indicate the following information:

• • Description of the system or platform that has an issue or that might be impacted by the vulnerability;
• • Your thoughts on the impact of the vulnerability or issue;
• • How you discovered the vulnerability or issue;
• • Any screenshots, logs, records that show the vulnerability or issue.

We also expect you to keep information about any vulnerabilities and issues that you have discovered confidential between yourself and us until we have had enough time to verify and resolve the issue / remedy the vulnerability.

We currently do not financially compensate for such discoveries but we are ready to buy you a coffee and personally thank you for your actions!